MANAGED PRINT SERVICES
Our approach to MPS
Every organisation is different. That’s why, as part of PBS’ Managed Print Services, we spend time getting to know your business and IT requirements to create a service directly tailored to your needs.
Overview about MPS approach
At PBS Group, we use our industry expertise to ensure you benefit from increased security, faster print processes, more efficient workflows, sustainability, and lower expenditure in the shortest possible time by combining ITIL® and PRINCE2® methodologies at every stage of the journey.
Discover
We begin with a careful examination of your current situation and map out a full picture around security, sustainability and any inefficiencies of the document and information flows in your organisation.
We can then begin to pinpoint areas of unnecessary waste and hassle in your print and capture processes that could be improved.
Design
Based on the findings highlighted in the Discover phase we then design a solution that will help you improve efficiency and advance your digital transformation strategy – leaving you free to concentrate on your core business.
During this process we design an Optimisation Policy for your organisation, supported by architecture underpinned by state-of-the-art cloud, secure, and sustainable solutions and services.
Transition and Implement
After we have designed a bespoke solution, we use our long-standing project management experience to oversee its implementation and introduction into your organisation.
Drawing on our expertise in change management, we work with your communication teams to deliver a seamless transition experience and long-standing simple user adoption.
Support and Manage
At the core of our MPS offering is Fleet Management service, through which we measure the print and scan output against agreed KPIs, providing maintenance and support to ensure high availability and maintain agreed SLAs. Alongside this we offer effective and efficient customer support, IT support and other digital services to help keep everything running smoothly.
Once up-and-running, we will continue to manage your solution in the long term, to make sure that everything is working as it should, and that it continues to meet your needs now and into the future.
Review
PBS’ Managed Print Services include regular reviews to ensure you’re enjoying the full benefits of the solution and that it remains optimised over time, meeting the evolving needs of your organisation – not only in terms of performance but important parallel goals such as security and sustainability.
We define clear contract governance so you can easily keep track of when, how and with whom we will review the status of your MPS contract. And most importantly, as part of this review process, we will highlight new possible areas for your business development, for example, opportunities brought by the shift to Digital Transformation, Hybrid Work, Cloud and Mobile technologies, to help you thrive in the long term.
Managed Print Services
Create an optimised, secure, and sustainable device infrastructure with PBS’ Managed Print Services, tailored for businesses across Jersey and the Bailiwick of Guernsey. Whether via the cloud, on-site, or in a hybrid environment, our services ensure seamless efficiency, security, and performance.
Workspace Collaboration Solutions
Transform how you do business with advanced capture, document workflow automation, and cloud connectivity solutions that work together to keep information flowing securely through your organisation.
Related Products / Solutions
Explore more PBS solutions that complement our Managed Print Services
Multifunction printers
Effortlessly print, copy, scan and fax with our extensive portfolio of printers
Single Function Printers
Quality printing is easier than ever with our range of single-function printers
Document Scanners
Discover new levels of speed, efficiency and quality with our document scanners
Digital Colour Presses
Setting a new standard for image quality, with outstanding offset-like results